Return & Cancellation Policy
Customers may request order cancellations before completing there first payment / deposit. After this, any request for refund will be at the sole discretion of evolution lithium, and may be denied. Deposits/payments will be retained in full. Returns are not accepted. Only in exceptional circumstances will this be considered. The outcome of this considerstion will be at the sole discretion of evolution Lithium. Provided the product is unused, in its original packaging, and accompanied by proof of purchase. Refunds or exchanges will be processed after inspection. Return shipping costs may apply unless the return is due to a defect or error on our part.
Order Cancellation Process
To cancel an order with Evolution Lithium, customers must submit their cancellation request before making the first payment or deposit. This ensures a smooth process and allows for timely adjustments to the order status.
If a cancellation request is made after the initial payment, it will be evaluated on a case-by-case basis. Customers should reach out to the support team as soon as possible to discuss their options and any potential fees that may apply.
Return Eligibility Criteria
Returns at Evolution Lithium are only accepted under specific conditions. Products must be unused, in their original packaging, and accompanied by proof of purchase to qualify for a return.
This policy helps maintain product integrity and ensures that customers receive high-quality items. In exceptional circumstances, returns may be considered, but customers are encouraged to contact the support team for guidance on their specific situation.
Refund and Exchange Policy
Refunds and exchanges are subject to inspection of the returned item. Evolution Lithium reserves the right to deny a refund if the product does not meet the stated return eligibility criteria.
Customer Support for Returns
For any inquiries regarding returns or cancellations, customers can contact Evolution Lithium's support team. They are available to assist with questions and provide guidance on the return process.
The support team can be reached via email or phone, ensuring that customers have access to the help they need to navigate their return or cancellation effectively. Prompt communication is encouraged to avoid any delays in processing requests.
